Computer Maintenance
The Soft Wave can support every component of your IT environment – including workstations, servers, and network devices. Routers and network switches are the lifeblood of any network. The Soft Wave can keep your system healthy, ensuring the free flow of your information and the carefree running of all your applications.
Serving Canada and USA, we give our clients computer and network support services that work for their business and their budget.
SUPPORT INCLUDES:
- Router, firewall, network switch support, monitoring, and maintenance
- Computer application support
- Computer help, both remote and on-site
NETWORK SUPPORT SERVICES
Our skilled and certified experts give access to today’s most in-demand network skills — all without having to find, recruit, pay and manage in-house staff.
Probably many don’t work in IT, and don’t keep up on what today’s network professionals need to know a year from now. Well, however, The Soft Wave also takes care of the cost and effort associated with keeping IT staff completely trained on all the newest technologies.
So clients can relax knowing that our staff is constantly trained and up-trained to keep up with industry standards and needs.
OPTIMIZE COMPANY’S NETWORK SECURITY BUDGET
The statistics are frightening? In an FBI survey about cybersecurity, 90 percent of those responding said they had suffered a computer security breach in the previous year. A full 80 percent admitted these breaches were directly responsible for financial losses from fraud and the theft of proprietary information.
The lack of proper computer network security is a hazard businesses cannot afford. Most businesses these days are doing a constant balancing act with funds, however, they need to know the ways to get the biggest bang for their network security budget.
BOOST YOUR SECURITY WITHOUT BREAKING THE BANK
Security experts have a number of ways to block or detect unwanted traffic that can be achieved without breaking the network security budget. Installing a firewall and virus protection are vital, but they are just the first of the steps you can take to avoid costly breaches.
IN ORDER TO AVOID THESE, CONSIDER HIRING US BECAUSE:
CONSOLIDATE
We solemnly dedicate ourselves to protecting your environments, your staff, and working conditions to the best of our abilities. We always act proactively, ensuring security and data are monitored and protected at all times. We always strive to solve problems before they happen.
EXPERTS
Security technology can be expensive and may require expertise that business does not have or may need to hire. Rather than spending on that plan just now, consider putting off for a budget cycle and try outsourcing the need to us because we offer such specialized services and focus on what your requirements are at this time.
INVESTIGATE
Any security vendor will need to be investigated to make sure it brings true value to the company. In addition, they should have enough technical depth in case the needs change as the company grows, since changing security partnerships can bring added costs in re-training and re-tooling. Hence our experts can help.
TRAINING
Consider the advantages of cross-training existing personnel as a way of boosting the value of the network security budget. Also, given staff turnover, we make sure to have a defined training agenda, such as regular “lunch and learn” sessions or live conferences.
UPDATE
Check the firewall logs and update the virus protection regularly. If any computers owned by the employees are to be added to the network, be sure they have up-to-date virus software already installed prior to making the connection. Also, if the anti-virus software is obtained via a subscription, many have handy, built-in update features that will reduce administrative time and effort.
SETTINGS
Always change the manufacturer’s default settings on the systems when they are installed. Cheaters trying to access the system are altogether familiar with the holes they can exploit in the default settings. Teach staff the security basics by making sure they know what constitutes a strong password, for example, or to be sure they shut down their computer when they are away from their desk.
To encourage network security, remember that less is more. Less access for fewer people makes the protections easier to maintain. Also, keeping the number of applications that run to a minimum makes it easier to keep all security patches thoroughly up to date.
BUSINESS CAN SAVE MONEY BY OUTSOURCING IT SERVICES AND SUPPORT
Many businesses are turning to outsource IT as a means to reduce and control IT costs. Outsourcing IT services can minimize the number of IT personnel required, as well as decrease the cost of training staff members, thus saving money for the business.
It’s simple, by using resourcing more effectively and releasing unnecessary resources, businesses are able to focus on core competencies in a cost-effective manner. Furthermore, productivity is increased due to less downtime.